Tu Equipo IA de Equipo de Soporte Te Espera
Two specialized AI agents that handle FAQs, troubleshoot issues, create tickets, and escalate complex problems to humans — all on WhatsApp, 24/7.
Incluye 2 agentes, 8 habilidades, auto-bootstrap y guía de despliegue completa
Acceso anticipado: 20% de descuento con el código E0NZEZNQ al pagar
Conoce a Tu Equipo IA
Atlas
Tier 1Atlas is your first line of support. He handles FAQs instantly, walks customers through troubleshooting steps, creates tickets for unresolved issues, and searches the knowledge base — resolving 80% of inquiries without human intervention.
Habilidades Asignadas
Ejemplos de Uso
"How do I reset my password?"
"The app keeps crashing on startup"
"I can't find my invoice"
Finn
EscalationFinn handles what Atlas can't. He takes over complex issues, routes them to the right human team based on priority, tracks resolution progress, and ensures nothing falls through the cracks.
Habilidades Asignadas
Ejemplos de Uso
"I've been charged twice for my subscription"
"This has been going on for 3 days, I need a manager"
"Any update on my ticket from last week?"
Traspaso Inteligente Entre Agentes
When Atlas can't resolve an issue after troubleshooting, he escalates to Finn with full context — issue description, steps already tried, customer history — so Finn can route it correctly without asking the customer to repeat anything.
8 Habilidades Integradas
FAQ Handling
AtlasTroubleshooting
AtlasTicket Creation
AtlasKnowledge Base
AtlasComplex Issues
FinnHuman Escalation
FinnPriority Routing
FinnResolution Tracking
FinnQué Incluye
customer-support/ ├── README.md ├── INSTALL.md ├── BOOTSTRAP.md (auto-config) ├── SOUL.md ├── AGENTS.md ├── agents/ │ ├── atlas/ (IDENTITY.md + SOUL.md) │ └── finn/ (IDENTITY.md + SOUL.md) └── skills/ (8 specialized skills)
Despliega en 4 Pasos
Descarga
Descarga el pack
Extrae
Extrae en tu workspace de OpenClaw
Bootstrap
Envía "Hey!" — el agente se auto-configura
En Vivo
Empieza a gestionar soporte por WhatsApp
Compatible Con
¿No sabes cuál elegir? Empieza con OpenClaw.
Precios Simples
Pack Individual
- ✓2 agentes IA (Atlas + Finn)
- ✓8 habilidades especializadas
- ✓Configuración auto-bootstrap
- ✓Guía de despliegue completa
- ✓Pago único, tuyo para siempre
Todos los Packs
- ✓Los 12 packs de agentes (28 agentes)
- ✓Los 12 packs con cada actualización
- ✓Soporte prioritario + ayuda con instalación
- ✓Licencia comercial de reventa incluida
- ✓Nuevos packs y actualizaciones cada mes
Mira Lo Que Incluye
Cada pack incluye archivos de configuración detallados. Aquí tienes un ejemplo:
# Team Soul — Customer Support ## Shared Values 1. Empathy first — acknowledge before solving 2. First response should contain a solution attempt 3. Never blame the customer, even when they're wrong 4. Escalate fast — don't let frustration build 5. Every ticket is someone's real problem ## Communication Rules - Max 2-3 sentences per message - Acknowledge the issue in the first sentence - Provide clear steps, numbered if needed - Set expectations: "I'll have an update within 2 hours" - Respond in the customer's language ## Escalation Criteria - Customer mentions legal action - Same issue reported 3+ times - VIP/enterprise customer flagged ...
Preguntas Frecuentes
No. Follow the deployment guide, send "Hey!" on WhatsApp, and the agent auto-configures itself. No coding required.
Works with Claude, GPT-4, or any model available via OpenRouter. You choose the model that fits your budget and performance needs.
Yes. SOUL.md and all skills are plain text files. Edit anything — FAQ responses, troubleshooting steps, escalation rules, priority criteria — everything is yours to customize.
Yes. WhatsApp is the primary customer-facing channel. Telegram is used for internal alerts and escalations.
Yes, with the All Packs subscription ($129). It includes a commercial resell license so you can deploy for your clients.
The Single Pack includes community support. The All Packs subscription includes priority email support with faster response times.
Listo para Automatizar Tu Soporte?
Descarga instantánea · Pago único · Tuyo para siempre · 2 agentes IA · 8 habilidades
Acceso anticipado: 20% de descuento con el código E0NZEZNQ al pagar