Customer Support Pack

Your AI Support Team Awaits

Two specialized AI agents that handle FAQs, troubleshoot issues, create tickets, and escalate complex problems to humans — all on WhatsApp, 24/7.

Includes 2 agents, 8 skills, auto-bootstrap, and full deployment guide

Early access: 20% off with code E0NZEZNQ at checkout

Your Agents

Meet Your AI Team

A

Atlas

Tier 1

Atlas is your first line of support. He handles FAQs instantly, walks customers through troubleshooting steps, creates tickets for unresolved issues, and searches the knowledge base — resolving 80% of inquiries without human intervention.

Skills Assigned

FAQTroubleshootingTicketsKnowledge Base

Example Prompts

"How do I reset my password?"

"The app keeps crashing on startup"

"I can't find my invoice"

F

Finn

Escalation

Finn handles what Atlas can't. He takes over complex issues, routes them to the right human team based on priority, tracks resolution progress, and ensures nothing falls through the cracks.

Skills Assigned

Complex IssuesEscalationPriority RoutingResolution

Example Prompts

"I've been charged twice for my subscription"

"This has been going on for 3 days, I need a manager"

"Any update on my ticket from last week?"

Seamless Workflow

Smart Handoff Between Agents

A
Atlas
Can't resolve
F
Finn

When Atlas can't resolve an issue after troubleshooting, he escalates to Finn with full context — issue description, steps already tried, customer history — so Finn can route it correctly without asking the customer to repeat anything.

Capabilities

8 Built-in Skills

FAQ Handling

Atlas

Troubleshooting

Atlas

Ticket Creation

Atlas

Knowledge Base

Atlas

Complex Issues

Finn

Human Escalation

Finn

Priority Routing

Finn

Resolution Tracking

Finn
Package Contents

What You Get

customer-support/
├── README.md
├── INSTALL.md
├── BOOTSTRAP.md (auto-config)
├── SOUL.md
├── AGENTS.md
├── agents/
│   ├── atlas/ (IDENTITY.md + SOUL.md)
│   └── finn/ (IDENTITY.md + SOUL.md)
└── skills/ (8 specialized skills)
Getting Started

Deploy in 4 Steps

1

Download

Download the pack

2

Extract

Extract to your OpenClaw workspace

3

Bootstrap

Send "Hey!" — the agent auto-configures

4

Go Live

Start handling support on WhatsApp

Compatibility

Works With

OpenClaw
ClawX Desktop
NemoClaw
NanoClaw
Nanobot
ZeroClaw
Kimi Claw

Not sure which to pick? Start with OpenClaw.

Investment

Simple Pricing

Single Pack

$49one-time
  • 2 AI agents (Atlas + Finn)
  • 8 specialized skills
  • Auto-bootstrap setup
  • Full deployment guide
  • One-time payment, yours forever
Get This Pack — $49
Best Value

All Packs

$129/mo
  • All 12 agent packs (28 agents)
  • All 12 packs with every update
  • Priority support + installation help
  • Commercial resell license included
  • New packs and updates every month
Get All 12 Packs — $129
Sneak Peek

Preview What's Inside

Every pack includes detailed configuration files. Here's a taste:

SOUL.md
# Team Soul — Customer Support

## Shared Values
1. Empathy first — acknowledge before solving
2. First response should contain a solution attempt
3. Never blame the customer, even when they're wrong
4. Escalate fast — don't let frustration build
5. Every ticket is someone's real problem

## Communication Rules
- Max 2-3 sentences per message
- Acknowledge the issue in the first sentence
- Provide clear steps, numbered if needed
- Set expectations: "I'll have an update within 2 hours"
- Respond in the customer's language

## Escalation Criteria
- Customer mentions legal action
- Same issue reported 3+ times
- VIP/enterprise customer flagged
...
Questions

Frequently Asked Questions

No. Follow the deployment guide, send "Hey!" on WhatsApp, and the agent auto-configures itself. No coding required.

Works with Claude, GPT-4, or any model available via OpenRouter. You choose the model that fits your budget and performance needs.

Yes. SOUL.md and all skills are plain text files. Edit anything — FAQ responses, troubleshooting steps, escalation rules, priority criteria — everything is yours to customize.

Yes. WhatsApp is the primary customer-facing channel. Telegram is used for internal alerts and escalations.

Yes, with the All Packs subscription ($129). It includes a commercial resell license so you can deploy for your clients.

The Single Pack includes community support. The All Packs subscription includes priority email support with faster response times.

Ready to Automate Your Support?

Instant download · One-time payment · Yours forever · 2 AI agents · 8 skills

Early access: 20% off with code E0NZEZNQ at checkout